You deserve better.
Insurance is meant to provide protection when something goes wrong. But when a claim is delayed, denied, or mishandled, policyholders are often left dealing with uncertainty instead of support.
When that happens, you deserve a top-notch, local legal-one that understands insurance obligations, deadlines, and leverage, and works deliberately toward resolution.
Fire claims, roofing claims, auto claims, liability insurance-no matter what type of policy you have, you deserve to have your claim handled honestly, fairly, and promptly. When an insurance company fails to meet these basic requirements, it may be violating the law. In New Mexico, the law says insurance companies cannot put their own interest ahead of their customers’ rights and must provide the coverage and claims handling they promised.
505 Legal represents individuals, families, and policyholders across New Mexico in insurance claims, lawsuits , and disputes. We are a modern hometown law firm, rooted in New Mexico and built to resolve disputes through a coordinated legal team-not drawn-out frustration.
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You deserve more than rushed answers or one overextended attorney trying to manage everything alone.
We close the gap between how a legal firm should operate and how it often does.
505 Legal was designed to:
This structure allows us to serve individuals and families across New Mexico with clarity, professionalism, and accountability.
Many people expect insurance claims to be straightforward. Problems arise when insurers:
Lowball offers
Unreasonable delay
Inadequate investigation
Deny valid claims without clear justification
Undervalue losses or damages
Request unnecessary documentation repeatedly
Fail to communicate clearly or consistently
Change position without reason
Don't honor their promises to you-the policyholder
Abusive insurance practices may occur due to understaffing, lack of training, unfamiliarity with New Mexico law, or just plain greed. Whatever the reasons, insurance companies who act in bad faith deserve to be held accountable.
Insurance disputes require an understanding of policy language, statutory obligation, and the steps necessary to enforce coverage. Early action helps preserve rights and prevent further delay.
Our role is to help you understand whether your insurance is meeting its obligations and how to move the claim toward resolution.
Insurance disputes are document-heavy and deadline-driven. They often involve detailed policy analysis, correspondence, negotiation, and-when necessary-litigation.
That’s why 505 Legal operates as a coordinated legal team.
Attorneys evaluating coverage and legal remedies
Paralegals managing documentation and deadlines
Investigators or specialists reviewing claims handling and loss details.
Staff coordinating communication and case progression
This structure allows us to keep pressure on insurers while maintaining clarity and control throughout the process.
This is how a modern hometown law firm resolves insurance disputes.
Could our approach help move your claim forward?
Our team represents clients across New Mexico in a disputes involving:
Insurance disputes exist to enforce contractual obligations.
Resolution may come through:
Negotiation with insurance company
Formal demand or administrative action
Litigation, when necessary
Our team works with you to determine what resolution looks like for your situation—and builds a strategy designed to reach it. We do not promises or exaggerate outcomes. We focus on preparation, leverage, and clear communication.
What would resolution look like for your claim?
When you contact our office:
You explain the insurance issue you're facing
Our team reviews relevant policies and communications
If appropriate, we outline next steps and begin enforcement efforts.
Fees:
Fee structures vary depending on the nature of the dispute.
We explain costs clearly and upfront so expectations are set from the start.
Not always – but when delays, denials, or bad faith arise, legal representation can help enforce our rights.
In many cases, yes-but legal guidance can help avoid missteps or unneccessary concessions.
Timelines vary. Early legal involvement often helps move claims forward more efficiently.
Yes. If you have been harmed by an insurance company’s abusive tactics, you may have a case for insurance bad faith.
“What Ken did for us was without question remarkable.”
“We were consistently impressed with the knowledge, thoroughness, and professionalism of the entire team.”
“Working with Shellie was a great experience. She stayed on top of my case, explained every step clearly, and always returned my calls. Her courtroom skills showed, and in the end, I got a better outcome than I expected. I highly recommend her to anyone needing a strong, trustworthy attorney in this area.”
“First of all, a big thank you to Shellie Patscheck and her law firm for helping me get through a very difficult moment in my life. I truly believe I wouldn’t be able to do it all on my own. I thank her for her work on getting me the results I wanted. Just a overall good experience on making things easier & simple for myself. If google review allowed a 10 start rating then it would easily be a 10/10. Thank you Shellie!”
